Shipping Policy

At Solvana (https://www.solvanabio.com), we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy carefully before placing an order.

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Processing Time

All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

 

Domestic (within India): 5-10 business days.

 

International: 10-20 business days

 

Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs processing, or local delivery conditions.

 

 

Shipping Carriers

We use reliable carriers such as FedEx, DHL, India Post, Delhivery, Bluedart etc. to deliver your orders. Once shipped, you will receive a tracking number to monitor your shipment’s progress.

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International Shipping

We offer international shipping to select countries. Please be aware that international orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer. Solvana is not responsible for delays caused by customs.

 

 

Order Issues & Lost Packages

If your order is delayed, lost, or arrives damaged, please contact us immediately.

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Include your order number and any relevant details so we can assist you promptly.

 

 

Address Accuracy

Please ensure your shipping address is complete and accurate when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

 

 

Contact Us

If you have any questions about this Shipping Policy or your order, please reach out to us.